(Pre)registration & personalisation

Why do I need to personalize my tickets?
Personalization is a process that we use to prevent or reduce the sale of tickets on the black market. This helps to keep the market for obtaining tickets f...
How do I personalize my tickets?
After purchasing your tickets you will receive an email confirmation of the ticket purchase. This email will not include your tickets yet. To receive your t...
Experiencing an error while personalizing?
When the system indicates that the email address must be unique, it means that all tickets must be provided with a different email address. This security is...
Will there be a general ticket sale after the pre-registration phase?
Unless the events sells out during the pre-registration phase, there will be a general ticket sale.
Can I change the name on a ticket?
You can often change the name on your ticket by using Ticket Transfer. Use the e-mail address you entered when placing the order and the barcode of the tick...