You can often change the name on your ticket by using Ticket Transfer. Use the e-mail address you entered when placing the order and the barcode of the ticket that you want to change. The new owner of the ticket will receive a separate e-mail with the updated ticket. The old barcode is automatically canceled and will no longer be displayed in your order.
Ticket Transfers Decibel outdoor click here
If you have any further questions regarding a name change, contact Paylogic.