Booking
It can be that the accommodation is currently unavailable and appears to be sold out, but it can also be that some people are finalizing their booking. If t...
Create a ticket below and (if applicable) submit a screenshot of the error. Our team will make sure that the problem gets
solved, and if necessary, manuall...
It is not necessary to provide us with the names of your entire crew after you make your booking, the name of the main booker will do for checking in at the...
The package price is always based on the cheapest accommodation option. A surcharge has to be paid when you haven’t selected the cheapest accommodation opti...
It’s not possible to add insurance to your booking, if you finished your booking.
Make sure you check your spam. If you also can’t find your booking confirmation there you can create a ticket below. Make sure to mention your last name an...
Let us know about the
necessary changes through the contact form and make sure to mention your reservation number.