B2S

Booking 7

• I am trying to book an accommodation, but it appears to be unavailable. Does this mean it is sold out?
• I’m having a problem while in order process. What should I do?
• Do I need to provide you with the names of my party buddies/friends?
• What does the surcharge in my booking mean?
• I forgot to add insurance when I made my booking, can I still add insurance to my booking?

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Payments & purchases 3

• Does the total booking amount need to be paid at once?
• I can’t go anymore. Can I change the name of the lead passenger?
• I can’t go to the event. Is it possible to cancel my booking?

Transportation 2

• When will I receive my exact transfer times?
• Can I cancel my method of transportation?

Check-in 1

• The booking is under my name, but my friends will arrive earlier. Can they check-in?