Payments & purchases

What is the maximum amount of tickets per transaction?
The maximum number tickets per transaction is 4.  Attention! If you book more than the maximum number of tickets allowed, we can cancel your order. You...
What payment methods does B2S accept?
You will be able to purchase tickets and packages with the following payment methods (please note that there are different costs involved for each payment ...
How does a ticketing queue work?
B2S works with a virtual queue. In order to help with the demand for tickets, we will be utilising a queueing system on the website. It will work by keeping...
I received an error message during the payment process
Payment error, order again If your payment fails due to a lost internet connection, malfunction at the bank or for any other reason, our system will cance...
Can I also buy tickets without a Paylogic account?
You need a Paylogic account in order to buy tickets for our events. Please check your account details before the ticket sales start, to be sure your passwo...
I can’t log in to my Paylogic account. What do I do?
It is possible that you forgot your password or that your password expired. When clicking the ‘forgot password’ button, you will receive a link where you c...
I lost my tickets, where can I find them?
Simply follow this link and enter the e-mail address that you used to place the order with. We will then automatically send you an email that shows all act...