Voucher & refund options

What are the (refund) options?
We did everything in our power to find an alternative and we are happy to let you know that we found a new date for Pussy lounge at the Park: 12.06.2021. Th...
How does the B2S voucher work?
You will receive an email containing the electronic voucher mid-June at the latest. The email will contain information of the exact fulfillment. If you woul...
I booked a hotel and/or flight myself, can I get a refund?
Unfortunately, it is beyond our control to assist you in obtaining alternative solutions/refunds for products purchased by companies other than our official...
I bought my ticket via Ticketswap, will I get a refund?
Pussy lounge at the Park has a partnership with Ticketswap. This means all tickets sold through Ticketswap have been canceled and reissued on the name of th...
I bought a ticket via a ticket reseller, will my ticket also be honored for the new date?
We are not able to give you any information regarding unofficial ticket resellers such as Marktplaats, Tickets4u, as we have no official partnership with th...
Why is the booking protect fee not being refunded or added to my voucher value?
Booking Protect is a protection service, which starts immediately after you’ve placed your order. It is from this time on that if anything were to happen in...